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The advantages are clearly visible in the market: companies benefit both economically as well as with regard to their IT strategy. According to the report, Cloud Fax Services are presently being employed to great benefit in widely varied ways. Yet “Enterprise-Level Cloud Faxing“ has been classified in the recent report “Gartner Hype Cycle for Imaging and Print Services, 2015“ as being on the ”Plateau of Productivity“. It may, however, at first glance raise a few eyebrows that fax – a technology which is erroneously believed to be dead – is also rated among these trends. It’s hardly a surprise that smart machines and robots, automated systems and the Internet of Things are counted by the Gartner Hype Cycle amongst the year’s technology hypes. Cloud Fax Services on the Plateau of Productivity

The experts base their analysis on the premise that there are five phases: the “Technology Trigger”, the “Peak of Inflated Expectations”, the “Trough of Disillusionment”, the “Slope of Enlightenment” and the “Plateau of Productivity”. In their Hype Cycle report Gartner analysts year after year present their assessment of which trends the market has to be prepared for and which phase of public attention an emerging technology is currently engaged in. But what do Gartner’s experts say about cloud fax services? Have they already arrived at the “Plateau of Productivity” or is the “Trough of Disillusionment” just around the corner? For more than 20 years the analysts at Gartner have been using their “Hype Cycle” to throw light on the development of technological trends.